Overview: This guide walks you through Trezor.io/start, from unboxing and initial setup to security recommendations, new updates, and troubleshooting tips. It’s focused, practical, and written so you can complete setup confidently.
Trezor.io/start is the official onboarding page that helps you initialize and configure your Trezor hardware wallet. It guides you through connecting your device, installing the official firmware, creating or restoring a wallet, and learning core features like PIN protection, seed backup, and account management. The page is designed to make the onboarding process intuitive for both first-time users and experienced cryptocurrency holders.
When you first receive a Trezor device, inspect the packaging for tamper-evident seals and ensure the device appears new and free of physical damage. Verify the included accessories—USB cable, recovery seed cards, and quickstart leaflets—match the official contents listed in the manual.
Open a browser (preferably Chrome, Edge, or Firefox) and navigate to Trezor.io/start. Follow the on-screen instructions to download the official Trezor Suite or use the web-based interface if you prefer. Always ensure you are on the official domain and look for the secure padlock icon in the address bar.
Connect the device via the supplied USB cable. If prompted, install the latest firmware through the official interface. Trezor devices verify firmware authenticity cryptographically, so allow the update to complete without interruption.
You can create a brand new wallet (recommended for new users) or restore an existing wallet from your 12/18/24-word recovery seed. When creating a new wallet, write down the recovery seed exactly as shown, on the provided recovery card—never store recovery words digitally.
Set a strong PIN directly on the device. The PIN prevents unauthorized access even if your Trezor is stolen. Choose a PIN length that balances security and usability; avoid easily guessable sequences tied to personal data.
Trezor continually improves device firmware and the Trezor Suite app. Typical updates include: improved UX, performance tweaks, new coin support, stronger firmware verification checks, and integrations with third-party services like exchanges or DeFi routers. When an update is available, the official Trezor interface will notify you — read the changelog and verify authenticity before applying.
Tip: Keep both your device firmware and the Trezor Suite app up to date. Regular updates patch security issues and add compatibility for new tokens and networks.
Try a different USB cable or port, ensure drivers are up-to-date, and confirm your browser supports USB devices. Restart the host computer and reconnect the Trezor.
If you forget your PIN, you must perform a factory reset and restore from your recovery seed. This is why secure seed storage is critical.
Disconnect and reconnect the device, then retry the update. If problems persist, consult the Trezor support documentation and verify you’re using the official firmware file.